Is Facebook's big problem one of public relations?
In other words, are they misunderstood? So argues Liz Gannes from GigaOm in her article Facebook Needs to Find Its Voice on Privacy.Â
I don't think Facebook is evil. The company's leaders believe that each perceived privacy erosion is actually an improvement to user experience â€” and if that's true, they need to tell us, show us and convince us. They brought this privacy fiasco upon themselves, and they need to deal with it.