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Google launches Google+

Google explains Google Plus.

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Bob Moon: If you think about it, Google is kind of like a math whiz: knowledgeable on searching the web with fancy algorithms, but weak on social skills. For seven years now, the company has been struggling to get a social network off the ground. It launched Wave -- which no one could understand. Google Buzz set off all sorts of privacy alarms. And Orkut. Yeah, who even heard of it?

Today it is trying once more. Just as Myspace is finally being unloaded at a fire-sale price by News Corp., Google is trying again to face off against Facebook. This time, with something it's calling Google+.

Marketplace's Steve Henn takes a look.


Steve Henn: Google+ offers social feeds and lets you post pictures. It pushes news or videos your way that Google thinks you might like. So here's the plus: it lets you group your friends into circles and control what they see.

Steven Levy is author of Inside the Plex: How Google Thinks, Works and Shapes Our Lives.

Steven Levy: Every time you share something on Facebook -- unless you really work hard to limit it -- you pretty much have to share it with everyone or no one at all.

OK, so limits on over-sharing. The other pluses? A 10-way video chat called Hangout. There is also something called Huddle, which lets you message a group of friends all at once.

But will all those little pluses add up to the millions of users Google needs to succeed as a social network?

Josh Bernoff: Well I think Google+ is perhaps the most promising of all the things Google has rolled out so far. Of course, that's faint praise given all the flops.

Josh Bernoff is at Forrester Research. He and Levy say Google execs are terrified they've missed the social wave. Americans now spend more time on Facbeook than any other site, and advertisers there know exactly who they are talking to.

Levy : Google is not in its comfortable position of throwing a lead pass and going where no one else is, but chasing taillights, as one executive called it.

Google is intent on not being left behind. So today at Google, every single employee's bonus -- no matter what the job -- is tied to the company's success going social.

In Silicon Valley, I'm Steve Henn for Marketplace.

About the author

Steve Henn was Marketplace’s technology and innovation reporter for the entire portfolio of Marketplace programs until December 2011.
Jonathan Lovelace's picture
Jonathan Lovelace - Jul 2, 2011

Google+ looks far more promising than anything Google's done in the *social* space before, but Google Wave was far more promising---had they only done a better job of promoting it and integrating it with their other services. They've corrected some of the PR mistakes they made with Wave, marketing it with videos explaining how everyday users would use it rather than showing it to developers first, and integrating it with several of their most popular services from the get-go. But keeping it invitation-only even after the announcement could ruin this, and if it turns out to be a "killer app" we just have to hope they won't drop it a few years in.

Sam Mandke's picture
Sam Mandke - Jun 30, 2011

Why is Google doing this when there is "Facebook Fatigue"? Also, can you do a story investigating the actual effectiveness of advertising on either Facebook or Google? Both companies have done a great job selling their services by selling the number of click-throughs and looks, but what are the actual conversion rates for ads on either medium? How many times does a user look at an ad before one finally actually buys the product?