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Biz model for domain names to change

The home page of the photo-sharing website Flickr.

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TEXT OF STORY

Kai Ryssdal: Ever wonder why the address for the photo-sharing website Flickr doesn't have an E in it? It's because -- and this is a true story -- the founder liked the name "flicker" -- E, R -- but couldn't negotiate the rights to it. The guy who had it wouldn't sell. So, she improvised and came up with the next best thing. Cyber-squatting, as it's known, has led to a whole spate of oddly-spelled company names and web addresses.

But Cash Peters found out the practice of hoarding available domain names may soon become a broken business model.


Cash Peters: Choosing a domain name is such a drag. No matter what name you think of, it's already taken.

David Sarno's the tech reporter for the L.A. Times.

David Sarno: If you wanted to go start a beer company, say, forget trying to get Beer.com. Somebody probably got that 20 years ago. And then you'd try every combination of "beer" that you can think of and all those combinations are taken, too. So what you're left with is people trying to figure out a nonsense word that nobody has the rights to, and naming their company after that.

Precisely. I hope you're listening, Grrrrrrrrrr.com. A lot of times the domain isn't even in use. Some greedy opportunist is just sitting on it, waiting for you to buy it from him at an inflated price. It's sneaky and outrageous. Or, to put it another way, capitalism. Because a good domain name is vital part of your brand, though, this is a real problem.

As it happens, I keep branding expert John Tantillo right here on speed dial.

John Tantillo: It's gotta be easy to pronounce, it should be distinctive, it should be able to be translated into a different language. And it should be trademark-able.

He's right -- like IKEA.com or AOL.com. Don't go calling yourself something nobody can spell, like Wachovia for instance, or Husqvarna. Also, if you can't get your first choice, John says, be prepared to compromise.

Tantillo: You might not get the dot-com name, but you might get the dot-biz name.

Peters: Yeah, but it's so uncool. Nobody wants something dot-biz.

Tantillo: Coolness is relative and it's temporal. You can't worry about coolness, what you've got to worry about is marketing!

Actually, in his case, I'd be more worried about having a stroke. So OK, I have an idea: Why doesn't someone got off their backside and fix this? Ya know, just thinking out loud. Well, thankfully they're about to. Seems there are two ways to do it. Number one, replace this elaborate code we call a domain name with a simple search, like speed dial. David Sarno.

Sarno: I don't know any of my best friends' phone numbers. That era is gone where you had to remember phone numbers. Now, you just pick out your phone and click on their name. So, it should be a similar thing with businesses and entities of all kinds, where all I have to do is remember your name, and I've searched for your name online and it takes me to your website.

But there's a second way to fix this mess: Extend the number of top level domain names -- from your basic dot-coms and dot-orgs -- by adding tons more.

Doug Brent is COO of ICANN, the Internet... Corporation of... Anyway, they oversee domain names.

Doug Brent: In the physical world, when you have beach-front real estate, there just is that limit. There's going to be competition for the beach. It doesn't have to be that way in domain names.

Over the next year -- perhaps longer, but maybe in that time frame -- basically, anyone could apply for a top-level domain name. So instead of dot-com, it can be dot-my-brand or dot-my-community, like the dot-Inuit community. Or perhaps dot-Facebook. The feeling that all the good names are taken doesn't have to be true anymore.

Great. But uh-oh, wait. If you add these new names, what happens to all those greedy opportunists who basically registered the entire thesaurus to make a fast buck? I do hope they'll be OK and don't lose all their money.

Tantillo and Peters laughing

I don't know why that's funny, it just is. But really, they're in for a shock.

Sarno: You're going to have a whole lot of people who have paid a whole lot of money for codes that don't mean anything anymore. And it's going to be replaced, and everybody that paid money for a piece of that system is going to be out of luck.

Oh, darn. In short, the whole system's about to become freer and simpler. In the meantime, though, I guess you grab any name you can. Shame that Grrrrrrrrr.com is taken, really.

Tantillo: As Frank Sinatra used to say, "That's life."

In LAcity.org, I'm CashPeters.com for Marketplace.org.

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John H's picture
John H - Jun 1, 2010

Oh yeah, don't tell me that Kraft wouldn't give a kidney to own .food, or Microsoft to own .PC, or Apple to own .apple. Talk about marketing heaven!

Just as .com came into vogue, so too will it be replaced by something new.

John H's picture
John H - Jun 1, 2010

Hey Hugh, you could claim the .rection domain.

Actually, what the article purports is pretty simple, in terms of programming. You just add numerous extra servers with the capabilities of accepting/adding new top level domain names. It's really easy and can be done without interrupting the flow of current internet traffic.

Count me in!

David Castello's picture
David Castello - Jun 1, 2010

You have to love it when techies start talking branding and marketing. With all due respect, Mr Sarno is way off base here. DotCom is not simply a TLD, it's the brand for an entire media revolution (notice that dotCom button on your iPhone?). New TLDs have been launched in the last ten years and the public's reaction was one collective shrug (dotTravel, anyone?). The only thing the new TLDS will do is raise the value of the legacy TLDs (com, org, net) and ccTLDS (dotDe, dotFr, etc) when companies realize that the public cannot remember their domain name and new TLD without going to a search engine. And if they have to always look for you on a search engine you're not branded.

Rob Chandler's picture
Rob Chandler - Jun 1, 2010

The comment by Hugh is spot on! Traditional Real Estate works the same way. Should refer to Real Estate Investors as "hoarders" and "greedy opportunist" just because they were smart enough and worked hard enough to do invest in real estate which in turn they can sell, lease or rent to others? Instead, one needs to start looking for future opportunities, which by the way, are out there continously throughout good and bad economic times, and gain the courage to take advantage of them. In general, if an individual starts focusing on himself or herself instead of being envious or jealous of others they will see how they can accomplish so much more for themselves, their loved ones and anyone else or organization they choose to contribute to

Hugh G Rection's picture
Hugh G Rection - Jun 1, 2010

Not going to happen. Despite the fact that speed dial is here millions of people dial phone numbers every day and have for decades. The domain name system is not going anywhere and bringing on new domain extensions like .whatever, .news, etc etc has been done...how are .us, .eu and .asia doing.....good old .com is king and always will be. According to your line of thought the guys that bought up the land in California during the goldrush were sneaky and outrageous??? Its called opportunity dude, there for all but only some chose to act on it. Bully for them. Domains are sold on a 1st come 1st served basis. As long as they are not used nefariously or to infringe on another parties legal rights there is no problem in owning many. Get over the fact that you missed the boat.

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