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Heinz squeezes out new ketchup packet

Logo of a Heinz ketchup bottle displayed at a grocery store in Chicago, Ill.

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Kai Ryssdal: Change can be hard, as the health care debate has shown. For a company, it can be really costly, especially one whose iconic product is a household name. Heinz is doing it anyway.

Not only is the company reducing the sodium in its ketchup and introducing a version with sugar instead of high-fructose corn syrup, it's also replacing those little packets that you find in cafeterias and takeout places with a new -- seriously now -- ketchup delivery vehicle, a packet they call "Dip and Squeeze."

Marketplace's Mitchell Hartman reports.


MITCHELL HARTMAN: Heinz introduced the little foil squeeze-packet at fast food restaurants in 1968.

DAVE CIESINSKI: The complaints started in 1969.

Dave Ciesinski is Heinz's VP for Ketchup.

CIESINSKI: It was too small, too hard to open, and too messy.

Ciesinski says the new plastic packet is shaped like a bottle, holds three times as much, and allows the consumer...

CIESINSKI: To dip, just like a traditional dip cup, but at the same time you can tear the top, and it allows consumers to squeeze. If they want to put it on top of, let's say, a hamburger, for example.

BRET THORN: Heinz seems to be taking a mea culpa and saying, we've been giving you a bad service, now we're going to give you a good one.

Bret Thorn is food editor at Nation's Restaurant News. He says the new packaging fits better with consumer behavior these days.

THORN: So they want to decide how much ketchup they're going to put on, and what else they want to add to their food. Sprinkling things on it and pouring things -- everybody likes that.

Ultimately, Heinz wants to boost sales to fast-food chains.

Michael Stern co-authors the "Roadfood" series. He thinks this will entice people to eat more ketchup in one venue: behind the wheel. But he anticipates some bumps in the road.

MICHAEL STERN: If I put that on my dashboard and dip a french fry into it, I like a lot of ketchup. Chances are very good the weight of the ketchup and the French fry together are going to actually yank the dip-and-squeeze container off my dashboard and onto my lap.

Next better-mousetrap on the condiment front: a dashboard holder for ketchup.

I'm Mitchell Hartman for Marketplace.

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Brent Smith's picture
Brent Smith - Apr 1, 2010

How would this design make it easier to explode???

j ned's picture
j ned - Feb 9, 2010

I guess the package designers hadn't considered the use of this new packet in school cafeterias. The old package is often twisted and placed on the floor...a passerby takes a step...SPLAT! This new design makes it all the easier for cafeteria ketchup splatterings...so get ready to roll up your pant legs!

Lyda Malorim's picture
Lyda Malorim - Feb 8, 2010

Hold on here before you get all excited. I am sure this little improvement costs much more than the packet. Who gets to pay the price on this one after all the restaurants increase their prices so they can "offer" this with the meal. Wake up! Everything is being dumped on good ole average Joe. Before you know it we will be paying for those who can't afford ketchup too!! Stupid is as Stupid Does!! Keep you ketchup container along with all the idiots who will eat and drive! Maybe they can talk on the phone too! Next you know someone will develop a potty seat while you drive. What has happened to the world?????

Dennis Wright's picture
Dennis Wright - Feb 7, 2010

Great! That's what we really needed in this troubled world. A newer, quicker way to obtain our daily sugar fix to enhance and guarantee our chances of diabetes. Sad.

D Meyer's picture
D Meyer - Feb 5, 2010

People, people, people. Now if we could only get the country as interested in contacting legislators on issues of REAL importance.

David Spalding's picture
David Spalding - Feb 5, 2010

Never mind the ketchup, my JAW dropped driving in this morning when I heard Michael Stern prophesying on how this new packet will function for DWE'ers (driving while eat-ers).

Thank you for the link, ZM. Heinz is actually proposing this as a remedy for the "problem" of eating in our car? Who are they kidding? Distracted drivers are a growing problem on our roadways, resulting in death, injury, propery damage on a massive scale. We don't "need" Heinz helping out by making it more convenient for people to dip French fries on their armrest-mounted ketchup containers. They need to visit FocusDriven.org.

Another consumer product that is actually worse for us isn't news, it's a threat.

Please follow this up with an interview with Tom Vanderbilt (Traffic: Why We Drive The Way We do), or a law enforcement expert. I want to hear what they think about "better ketchup on-the-go."

Carol McDermott's picture
Carol McDermott - Feb 5, 2010

Ketchup-Schmetchup. Go organic - it's been out there for years. Tastes heavenly like it did when you were a kid in the 50's & 60's. And no HFCS. Costs more, but shouldn't we use it in moderation anyway?

Frank Gelman's picture
Frank Gelman - Feb 5, 2010

Chef Hymie Grande (www.chefhymiegrande.com ) is the first and only bottled BBQ sauce to carry the seal of the American Diabetes Association on the label. It has no high fructose corn syrup, no processed sugar, it is all natural and vegan friendly. It is produced at the Rutgers Food Innovation Center in Bridgton, NJ by Jamie Failtelson, a.k.a. Chef Hymie Grande of Carlstadt, NJ. 5% of proceeds go to the American Diabetes Association.

Russell Shroff's picture
Russell Shroff - Feb 4, 2010

I think these new containers will be a Enviromental Diaster, this plastic Floats even if the top is off and it lasts Forever !!These packets will probably show up in the Pacific Gyre within One year of the start of distribution.
Quite a price to keep it off your Jeans..

David Weaver's picture
David Weaver - Feb 4, 2010

*I* for one am sitting here, jaw dropping on my keyboard......I am in LOVE with this container.
I was born and raised on ONLY Heinz Ketchup (in Greensburg, PA) and with NO exaggeration, I would truly line up for this new package. THANK you, Heinz for FINALLY getting this thing right !!!

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