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Marketplace ponders the age-old question: To call... or text?

A Buddhist monk uses an iPhone to record as Aung San Suu Kyi of Myanmar speaks at American University in Washington, DC, September 20, 2012.

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Image of Significant Objects
Author:
Publisher: Fantagraphics (2012)
Binding: Paperback, 256 pages

Hmm, I think I'll let that call go to voicemail.

I'm not getting as much voicemail as I used to, and it's not just me. The Internet phone company Vonage, for instance, crunched some numbers recently for USA Today, and concluded that the number of voice messages on the service has fallen almost 10 percent.

There's gotta be a message in that statistic, and if your guess is that it has to do texting, I'd say u r onto something. Texting is faster. You don't have to wait through an outgoing message, you can skip the verbal niceties and, frankly, you can skip the basics of grammar and syntax. You can text while standing in line at Starbucks, watching Monday Night Football or pretending to be engaged in a staff meeting.

Plus, you avoid that nagging anxiety about whether your voicemail will ever be heard at all -- a feeling that is not misplaced. Vonage says retrieved voicemail has fallen 13 percent. Again, there are rational explanations: for the recipient, text messages are easier to skim and can be read or answered in any order.

OK, time for full disclosure: I'm a texting resister. I can't stand that feeling of being "always available." I even tell people my mobile phone doesn't receive texts, so they'll have to leave voicemail. Some refuse to believe me or are so dismissive of voicemail, they won't leave one. Later, they ask me, "Didn't you get my text?"

I suspect this shift to texting is only partly about efficiency. I mean, voicemail isn't that onerous. I think this is really about a power struggle of sorts. What we all want is the ability to get our own messages across this second -- and to answer others' in our own sweet time. For senders, texting works even if the recipient is right in the middle of --  

Oh! I actually gotta take this. Keep in touch…K?

Rob Walker is co-editor of the book Significant Objects: 100 Remarkable Stories About Unremarkable Things.

maestrajj's picture
maestrajj - Sep 30, 2012

I'd like to email Rob Walker, but I don't see a way to do that here. He mentions his phone not being able to receive texts. Is he just saying that, or is it true? I have searched and searched for a way to disable texting on my phone ... and that alerts the sender to this fact (otherwise they think they are sending me a message and are operating on the assumption that I have received it). AT&T offers an app to limit texting while driving that I believe can be used this way, but it is not offered for the iPhone. Why do I have to receive texts?

GJT's picture
GJT - Sep 21, 2012

I see a lot more younger persons texting. My definition of young now is if your texting messages in a month is greater than your voice minutes used you're young. If your voice minutes exceeds your text messages within a call plan month, you're old. ;-) I think person's in their teens and 20's could probably do without a voice plan.

deserthackberry's picture
deserthackberry - Sep 20, 2012

"You don't have to wait through an outgoing message, you can skip the verbal niceties and, frankly, you can skip the basics of grammar and syntax."

... and skip the basics of courtesy and sociability as well!

"You can text while standing in line at Starbucks, watching Monday Night Football or pretending to be engaged in a staff meeting."

... and annoy the hell out of those around you! I work in a hospital where I see frail or disabled patients trying to navigate around idiots meandering back and forth, heads down, texting.

Texting while driving is insane, texting while walking is just plain stupid, and texting while in meetings or other social settings is just plain rude. It's not your private planet, folks.

And that goes DOUBLE for MANAGERS who text while meeting with their employees. That alone is grounds for class warfare; Romneyesque comments just add fuel to that fire!