ABCs of the ACA: Navigator

Navigator (noun, occupation): No, not the flying alien from Disney's "Flight of the Navigator." These navigators are hired by states and governments to help educate and enroll folks under Obamacare. To qualify, they’ve got to go through 20 hours of online training. The Feds have forked over millions to prepare this small army of healthcare guides. But they aren’t welcome everywhere. Florida, which has been fighting  Obamacare, banned them from county health departments. Texas wants to tack on an extra 40 hours to their training. And in some states, people are so uninformed about the healthcare laws, the navigators are going to need a special kind of GPS just to find them.

About the author

Ethan Lindsey is the senior digital editor for Marketplace.
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