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Watchdog sniffs out mortgage lenders

A sign is seen outside a foreclosed home in North Las Vegas, Nev.

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TEXT OF INTERVIEW

TESS VIGELAND: The government has tried all kinds of ways to keep borrowers in their homes to mixed results. Well, here's a new, non-government program that may at least assist with future mortgages. It's called the Fair Mortgage Collaborative. It's non-profit, created by housing industry insiders. And it's vowing to help change the kinds of mortgages we're offered, and the way we get them.

Howard Banker is the executive director and I asked him to explain exactly how the program works.

Howard Banker: Pretty much it's a Good Housekeeping seal of approval for a lending delivery system. What we do is we save the consumer, any lender on our list is available for you and you should contact them. So, we do not offer loans, we only provide lists of certified lending organizations that can consumers can use.

Vigeland: So how will that work? Will you look at any loan that comes through, that any consumer asks you to look at and say, "Yes, this works for you" and "No, this doesn't"?

Banker: Well, we look rigorously at the lender. So we look at the loan products that they offer and we compare them to the rules that we've established. And our rules require that the lender act in the consumer's interest, not the other way around. The consumer must be offered the best product for which they're eligible at the best price. There are a list of products that the lender is absolutely not allowed to offer. The lender offers those products, they can't be certified

Vigeland: What are some examples of that

Banker: One example is something which isn't used too much anymore, but will come back. ANd that's called the "Stated income loan."

Vigeland: The so-called "Liar loan" is what I think we've all heard it referred to.

Banker: Well, it's quite accurate. What it does is it just simply allows the consumer to say what their income, with no verification.

Vigeland: Right. Well then, how are you going to police that process? Your organization is certainly not going to look at every single mortgage loan that is offered and granted.

Banker: Well, funny you mention that. Actually we are. If a lending organization becomes certified, they deliver to us all the mortgage loans they make and because nobody's perfect, certainly, some loans will pop up. Well, we'll then deal with the lender and make sure that those loans are appropriate for the consumer. But yes, we will be checking all the loans made by all the lenders that we certify.

Vigeland: This Fair Mortgage Collaborative is made up of lenders and brokers and people who do the technology around mortgage lending, are you concerned at all about a perception that this is the fox guarding the hen house? I mean, why trust the same folks who got us into trouble in the first place?

Banker: We have heard that said. And that's why it's important to understand the difference of how we work. The folks that own the Fair Mortgage Collaborative, which in fact is a non-profit organization, are themselves all non-profit organizations. And so they have no financial interest in the success of the organization. Their interest is protecting consumers.

Vigeland: OK, so the lenders themselves are not part of the apparatus that will be determining whether mortgages are good or not.

Banker: Correct. Just as Maytag doesn't own the Energy Star brand. Energy Star brand is applied to an appropriate Maytag product.

Vigeland: Then, why not just support the Obama administration's consumer financial protection agency? I mean, what you're talking about sounds very similar to what they have proposed.

Banker: Their proposal is great and we full support it. And if it actually does come to pass, in our lifetime, it would be a very very powerful tool. And if it does what we do, then we absolutely will dissolve ourselves. We have no investors that we must repay.

Vigeland: When will these certifications be available?

Banker: They're currently available.

Vigeland: So you've already determined some lending organizations that meet your qualifications and people can find out who that is on your Web site?

Banker: That's correct. And by the state that they live in and pretty soon, we're going to have a zip code finder, so that the consumer can simply punch in their zip code and up will pop lists of lenders that they can contact.

Vigeland: Alright, we'll put a link to that on our Web site. Howard Banker is the executive director of the Fair Market Collaborative and boy, they've chosen the perfect last name to be the executive director of the place.

Banker: I guess so.

Vigeland: Mr. Banker, thank you so much.

Banker: Thank you.

About the author

Tess Vigeland is the host of Marketplace Money, where she takes a deep dive into why we do what we do with our money. Follow Tess on Twitter @radiotess
brian teed's picture
brian teed - Apr 12, 2011

I just received a postal mailing with a call back number of 866-455-4208. They are misleading the client by saying "Our clients PAY NO POINTS,NO FEES AND NO CLOSING COSTS ever again" The interest rate quoted is 3.875% with an APR of 4.275%- WTF? The APR cant be .40% over the interest note rate offered if the the loan is supposedly at "NO COST" Put these lying SOB's out of business- this is exactly why we have the mortgage mess that we are in today!!!!! By the way, if you are going to help us out here from getting scammed, why don't you have the ability for us to upload the misleading advertisement to make sure it is valid? Some consumer help group you are- amatures!

Rex Craio's picture
Rex Craio - Aug 10, 2009

Sorry Pat but I'll have to disagree strenuously regarding NACA. They are bullies whose self-interest outweighs any good work that they do. They spin a lot of wheels and take money for work never done.

I would never recommend them to clients.

Pat Lambright's picture
Pat Lambright - Aug 8, 2009

Best kept secret for mortgagors needing help is Neighborhood Assistance Corp of America (NACA). Will provide direct advocacy with lender and will get modifications done! Helps with stopping foreclosure and provides below market rate mortgages.