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Labor cheaper in U.S. than overseas

Employees at a call center in India work during their night shift.

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TEXT OF STORY

Steve Chiotakis: A lot of those jobs going overseas. The 2009 Out-sourcing World Summit kicks off today near San Diego. It's a chance for hard-pressed American businesses to explore that idea of finding cheaper labor outside of the United States. But it's also a time to re-examine whether out-sourcing is really worth it. Here's Marketplace's Bob Moon.


Bob Moon: If your job hasn't been "downsized," it turns out you can worry less these days that it might be outsourced.

Globalization has gone haywire lately with foreign exchange rates and labor costs turning upside down. And Forrester Research's Christine Ferrusi Ross says corporate bosses are asking a question that could be key to your future:

Christine Ferrusi Ross: What's the breakpoint at which it financially makes sense to go offshore? Six months ago it was, say, 15 percent cheaper and worth going. Maybe now they're saying it's not so much.

You heard that right: The economic downturn is making American workers more cost-competitive with those cheap-labor overseas call centers and back-office alternatives. Suddenly, it seems, we're becoming just as cheap to hire, when you figure in the overhead for phone lines and other outsourcing expenses:

Ross: As our unemployment rate in the U.S. goes up, there's more opportunity to get resources at a cost that maybe you wouldn't have been able to get them before.

Ross doesn't expect to see the offshore labor market contract. U.S. labor costs will eventually rise again, and so, she says, will outsourcing demand.

In Los Angeles, I'm Bob Moon for Marketplace.

About the author

Bob Moon is Marketplace’s senior business correspondent, based in Los Angeles.
Firoz Shroff's picture
Firoz Shroff - Aug 18, 2010

This is great news that we can compete with India at the bottom of the scale. US will come out with flying colours, it is just matter of time for our resources of imagination to grow exponentially. US has the world largest intellectual capital resource bank.
"IN GOD WE TRUST WITH OUR IMAGINATION" to bring back USA to its new glory...as our future is in our Imagination, Innovation,and our Intellect. So God help us.

Keith Martin's picture
Keith Martin - Feb 17, 2009

You made no mention of the other reason companies look overseas for talent. The US is not producing nearly enough scientists and engineers. Companies are often unable to fill these roles, even when willing to pay US wages.

Richard Johnston's picture
Richard Johnston - Feb 16, 2009

"...there's more opportunity to get resources at a cost that maybe you wouldn't have been able to get them before."
Can we be a bit more honest and say "you can pay US workers less than you used to, and give them reduced benefits because they are desperate for jobs"?