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Credit cards' credo: Fees, fees, fees

Person pulls debit or credit card from wallet.

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TEXT OF STORY

Bill Radke: Remember those credit card reforms Congress passed last spring? Well most of them kick in today. The Card Act is designed to protect consumers. It's expected to cost the industry more than $20 billion this year. So, says Marketplace's Stacey Vanek-Smith, the card companies are finding new ways to make money -- a lot of ways.


Stacey Vanek-Smith: Under the new rules, cc companies can't raise your interest rate for the first year. After that, they'll have to give you 45 days notice. Plenty of time to cancel your card.

That's bad news for the industry -- card companies typically make two-thirds of their money from interest payments. So to make up for that lost revenue, credit cards are taking a page from another industry.

Ron Shevlin analyses banking products for the Aite Group:

Ron Shevlin: I would characterize what the future's going to look like here is the airlinification of the credit card industry. They've kind of nickeled and dimed consumers to death.

With fees. First they'll raise the fees we already pay -- to transfer balances, when payments are late and just for the priviledge of having the card. And then there are the new fees, says Josh Frank with the Center for Responsible Lending.

Josh Frank: There have been all kinds of fees they've thought up. There's inactivity fees, there's low activity fees, there's statement fees being added.

Fees for collecting rewards, fees for having your card declined, fees for using your plastic overseas.

Tom Gallagher: Yeah, there was a foreign transaction fee on this -- this is a Citibank Visa -- of $94.12.

That's Tom Gallagher reading his credit card statement. He heads up sales for Sykes Racing North America, which sells racing boats. He spends a lot of time abroad, and recently noticed a new fee for using his card oveseas.

Gallagher: When I used to travel, you'd think, well I don't need that much cash, I'll just use my card. And then at the end of the statement you find that they put on a pretty hefty foreign transaction fee on top of that.

Gallagher says he's thinking about using more cash when he travels or switching cards. But many people may not notice the new fees, especially if they're small, says the Center for Responsible Lending's Josh Frank. Still, he says, the credit card companies sure will.

Frank: These small things all add up to large amounts of money for them.

The credit card industry took in more than $20 billion in fees last year.

I'm Stacey Vanek-Smith for Marketplace.

About the author

Stacey Vanek Smith is a senior reporter for Marketplace, where she covers banking, consumer finance, housing and advertising.
Robert Davis's picture
Robert Davis - Feb 22, 2010

If the Tea Party people were about our country and not just opposition to our having a Black president, they would organize to demand fair treatment on credit cards and a number of other banking reforms that are going nowhere in our corrupt Congress. Keep the money being stolen by the banks in the pockets of the people and they will pull us out of this recession and thus generate enough money to pay for health care, the deficit, and all of our other expenses. We need to change from a government by the predators and to one ran by and for the producers.

Justin Rawr's picture
Justin Rawr - Feb 22, 2010

Well, the only sad part about this is I have to carry Cash now. I don't like carrying cash because the chance of losing it is greater - and once it is gone - it is gone. Credit cards can be replaced and their funds remain in tack in a magical place. I am curious how my debit/credit card from my bank is going to react to this - will it change at all?

Jose Velez's picture
Jose Velez - Feb 22, 2010

This is great, what better way to get Americans to ditch the plastic and live within their means than to make it more expensive to borrow money? Credit cards SHOULD be a more expensive way to pay for something. After all, we are either buying something we dont have the money for or we are paying for the convenience of not using cash or debit. There is no such thing as a free lunch. In the case of the overseas fee, lets face it, I'd hate to pay that but I'd also hate to use my debit card or worse, carry cash.