Etsy CEO: Leading a country of commerce

Etsy CEO, Chad Dickerson

Kai and Etsy CEO Chad Dickerson

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When you think about the really big names in online retailing just a couple of companies probably come to mind: Amazon, eBay, maybe Apple. But there's another name that can arguably be added to that list. Just 8 years after it started, Etsy does almost a billion dollars a year in annual transactions. Chad Dickerson is the guy who's been running Etsy for the past five years, and we popped into the company's corporate headquarters in Brooklyn to pay him a visit. Etsy's business has doubled under Dickerson's lead, and he says as Etsy grows, so goes its sellers.


"One of our sellers who was doing Etsy as an escape from nursing school, she started to achieve success and some exposure. Fast-forwarding she was noticed buy Nordstrom and did a deal with Nordstrom and now not only has she quit her job but her husband quit his finance job to help her. In this particular case this is literally a mom and pop. Etsy is really about making a life not just a living so we're just giving them the ability to grow and really change their lives."

Dickerson says the growth is just the start of the mark Etsy strives to make. He says the company hopes it won't just give other online retailers a run for the money,  they'll change the whole marketplace.  

"What I see Etsy doing is changing the way things are made. I think the ethos of Etsy, this idea that buying and selling should be all about people will start extending into areas like manufacturing and distribution and all of these things. When I think about what Etsy can do over the next 10 or 20 years it's really humanizing the whole supply chain."

Conversations from the Corner Office:
Marketplace's Kai Ryssdal goes one-on-one with leaders from some of the world's great companies to talk about what drives them, what their passions are, how they look at the world and how they put it all together in a way that adds up to success. Download the app

About the author

Kai Ryssdal is the host and senior editor of Marketplace, public radio’s program on business and the economy.

Kai and Etsy CEO Chad Dickerson

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