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Getting out of $40K in credit card debt

Woman holding credit card.

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TEXT OF STORY

Bill Radke: The government reports this morning consumer spending fell 0.2 percent in March. That might be bad news for the overall economy, but good news for consumers who are climbing out of debt. Sabrina Reigel lives in Southern California. She's in her early 40's, works in the entertainment industry. She was losing control of her credit cards. She turned to a debt-counseling service called Springboard. Here's what happened.


Sabrina Reigel: When I moved down here, I didn't know anyone, I didn't have any friends, and I think that's why I used shopping just to fill that void.

I had, gosh -- five, six -- I had about seven credit cards. It was just stupid stuff, you know what I mean? Just buying a lot of clothes, shoes, frivolous things.

I sat down one day and just took all my bills and realized that I was $40,000 in credit card debt. And I thought, oh my God!

I wasn't always able to make the minimum payment, and when people were calling me, I felt like there was a part of me that was very private that all of a sudden, I'm totally exposed. And it felt humiliating.

The credit counseling service fixed all that. And I thought it was going to be very bleak, like we're going to take all your money, and we're just going to put it towards your credit cards, and you're going to be left with $50 a month for food, gas, everything else. You know, and I thought I would be eating Top Ramen every night.

When I talked to the councilor, he said to me, you know, this really isn't that bad. You're going to pay this off in three years, and you're going to save tens of thousand dollars in interest payments.

I just was blown away how quickly they brought down the interest rates on all my cards. I mean I had some cards that were about, like, 26 percent, and they got them down to 9 [percent].

There's that sense of control, too. And I have a really strict budget -- I know exactly what goes into my account every month and everything that goes out.

I look for sale items at the grocery store. Before I didn't care, I had to have that name brand ketchup. Now it's like, you know, ah well, the store brand's on sale, it's cheaper, you know, I'm gonna try it.

I'm not crazy in terms of buying things anymore, I don't have that lust or that urge anymore. You know, I changed the way I look at life, I changed the way I look at my future. I just, I don't use it anymore to fill a void I guess.

Radke: That piece was produced by Stacey Vanek-Smith.

About the author

Stacey Vanek Smith is a senior reporter for Marketplace, where she covers banking, consumer finance, housing and advertising.

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s v's picture
s v - Aug 18, 2009

I used Springboard for free. They were very candid and honest. At the end of my 90 minute interview, a report was emailed to me at no charge. It turns out my situation is very good so Springboard did not help with my credit cards but they did give me peace of mind. I recommend them.

Angela Dakan's picture
Angela Dakan - Jul 10, 2009

I was in a similar situation, and I went through a company called InCharge Debt Solutions. They were a non-profit, did not charge me any money (I did give them a donation along with my payments), they got my interest rates down to practically nothing, provided credit management information and regular statements, etc. It was so great and such a relief! I definitely recommend them if you have several credit cards with high interest rates.

Darrell Snodgrass's picture
Darrell Snodgrass - Jul 9, 2009

The story does name her debt-counseling service...Springboard. first paragraph, or when Bill Radke is speaking.

Sabrina Riegel's picture
Sabrina Riegel - Apr 30, 2009

I used Springboard.. here is the website.. they were extremely helpful...I have other friends that went to them as well and have had great success... http://www.credit.org/

Good luck

Richard Core, Marketplace's picture
Richard Core, M... - Apr 30, 2009

In response to your questions for credit counselors, the National Foundation for Credit Counseling --http://www.nfcc.org/ -- (link is above) lists HUD-approved credit counseling and housing counseling services all over the country. These are all nonprofit services and will help people avoid scams. A good rule of thumb is, if the service is charging you money, it is a scam.

Marie Claire Reimer's picture
Marie Claire Reimer - Apr 30, 2009

Any info on what it does to her credit history? Same as bankruptcy? Not as bad? Half as bad? How bad is it?

Harry Kirias's picture
Harry Kirias - Apr 30, 2009

The numbers:
$40,000 in 3 years; That's $13,333.34 a Year or $1,111.11 a month (not taking into account any interest).
To me that is an aggressive plan for 3 years. Marketplace please do a follow up in 2 years to see how the credit counseling service adjusts (or reacts) to any fluctuation of Sabrina'a Payment.

Julie Tran's picture
Julie Tran - Apr 30, 2009

The story does name her debt-counseling service...Springboard.

Steve Dollase's picture
Steve Dollase - Apr 30, 2009

I've heard similar positive stories about how a local Baltimore company, CareOne, has helped people with credit card debt problems. These services should be better publicized...I'm sure many more consumers could benefit.

jasper duncan's picture
jasper duncan - Apr 30, 2009

Hi -
I'd love a recommendation for a debt consolidator. . .
Any ideas ? I'm in Los Angeles.
Thanks

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