Aug 21, 2014
When social media algorithms confuse engagement with approval.
Aug 19, 2014
Coverage of protests in Ferguson, Missouri is being propelled by social media.
Aug 12, 2014
Novelty apps are turning over at a ferocious pace. What could go wrong?
Aug 5, 2014
Social media is changing the nature of the customer service industry.
Jul 31, 2014
What one Twitter user gained when she unfollowed men on the social network.
Jul 18, 2014
More people interact with Twitter than just those who are signed on.
Jul 17, 2014
Just in case you needed social science to prove it.
Jul 11, 2014
Big brands want to advertise on the social media accounts of people with large followings. How do they find them? Enter the matchmakers.
Jul 10, 2014
Advertisers are showing interest in social media stars with modest followings.