social media

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Building a better news feed

Aug 21, 2014
When social media algorithms confuse engagement with approval.
Posted In: Twitter, social media, algorithm

Ferguson story highlights Twitter's role as source

Aug 19, 2014
Coverage of protests in Ferguson, Missouri is being propelled by social media.
Posted In: Ferguson, social media, protest

'Sup: The new Yo?

Aug 12, 2014
Novelty apps are turning over at a ferocious pace. What could go wrong?
Posted In: app, social media

Call center jobs are coming back to the U.S.

Aug 5, 2014
Social media is changing the nature of the customer service industry.
Posted In: Twitter, social media

On Twitter, addition by gender subtraction

Jul 31, 2014
What one Twitter user gained when she unfollowed men on the social network.
Posted In: gender, Twitter, social media

Twitter may change metrics to reflect a wider audience

Jul 18, 2014
More people interact with Twitter than just those who are signed on.
Posted In: Twitter, social media
Facebook

Yes, Facebook is sucking your soul

Jul 17, 2014
Just in case you needed social science to prove it.
Posted In: Facebook, social media, academics

Social media's new matchmakers pair users with brands

Jul 11, 2014
Big brands want to advertise on the social media accounts of people with large followings. How do they find them? Enter the matchmakers.
Posted In: social media, instagram, Vine

How much are social media followers worth?

Jul 10, 2014
Advertisers are showing interest in social media stars with modest followings.
Posted In: instagram, Vine, social media

Congress considers federal social media strategy

Jul 8, 2014
The challenges of developing a social media strategy for the US government.
Posted In: social media, Homeland Security, Congress

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