Why do luxury hotels charge for Wi-Fi, but cheap hotels don't?

Jan 27, 2014
Why do you pay more to get... less?
Posted In: hotels, listener questions, wifi

Hilton's IPO and the future of the Hilton empire

Dec 11, 2013
Hilton Worldwide is prepping for its initial public offering.
Posted In: Hilton, hotels, IPO

Wet towels in hotel rooms is a corporate goal

Sep 18, 2013
Businesses make themselves more attractive to corporate clients by adhering to their environmental sustainability businesses. If a client's plan calls for using only hotels that don't automatically deliver clean towels each day... there will be more wet towels in those hotels.
Posted In: hotels

Hotels seek added revenue in service fees

Aug 21, 2013
Following the huge financial windfall of airline fees, hotels and resorts are now charging fees for things that used to be free.
Posted In: hotels, Travel, room service

How does a $25 room service burger not make money?

Jun 3, 2013
New York’s biggest hotel is scrapping room service in August, cutting 55 jobs. What will its elimination mean for a hotel that charges $300 a night? An explanation on the economics of room service.
Posted In: hotels, room service, Travel

Is vacation rental site Airbnb illegal?

May 27, 2013
Last week a judge in New York ruled online vacation rental site Airbnb is violating laws against running illegal hotels.
Posted In: hotels, Internet, e-commerce, rental

Trip tips: Lodging, pocket money, traveling with pets

May 3, 2013
Lodging can quickly eat up your summer travel budget. Anne Banas of shares her tips for redeeming hotel loyalty points, alternatives to traditional lodging, traveling with pets and keeping your money safe when going abroad.
Posted In: Travel, hotels, pets

Borgata hotel room gambling trains customers to go online

Mar 18, 2013
As states legalize online gambling, how does a casino hold on to customers? At the Borgata in Atlantic City, you can leave the casino floor and play the slots on a TV in your room.
Posted In: online gambling, hotels, Atlantic City, new jersey

Hilton CEO digs deep into foreign markets at Davos

Jan 24, 2013
Some of the attendees at Davos are there doing big business. And Hilton CEO Chris Nassetta has a free place to stay.
Posted In: World Economic Forum, Hilton, hotels

The art of checking in

Dec 20, 2012
Tips for your next hotel stay from a long-time hotelier.
Posted In: hotels, tipping