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Holiday season

Can Southwest regain passengers' trust?

by Matt Levin
Dec 30, 2022
Leisure travelers may be quick to forgive and forget. Business travelers, not so much.
Southwest Airlines travelers search for their suitcases Wednesday at Denver International Airport. In the past week, the carrier canceled more than 16,000 flights.
Michael Ciaglo/Getty Images
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Holiday traditions keep New Mexico tamale makers busy

by Savannah Maher
Dec 23, 2022
In this region, it wouldn’t be the holidays without tamales. But vendors and restaurants are facing higher costs for ingredients and staff.
Because costs are up for holiday treats like tamales, many businesses pass those costs on to customers.
Claudio Cruz/AFP via Getty Images
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Baklava bakery owner trades master's program for growing her business

by Andie Corban
Nov 22, 2022
Rita Magalde, owner of Sheer Ambrosia in Draper, Utah, is starting her busy season and planning to bring on her first full-time employees.
Rita Magalde, center, with her employees Desi Hayda, left, and Hayda's mother, Helene Simpson, right.
Courtesy Rita Magalde
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Retailers hope for a holiday season that's more predictable, less wonky

by Savannah Maher
Nov 14, 2022
A few other things retailers want: a steady pace of spending and to unload excess inventory.
"Retailers are almost wishing for a more steady pace of holiday spending rather than a mad dash to those holiday sales," said Wells Fargo economist Shannon Seery.
Brandon Bell/Getty Images
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How 4 families are adjusting their budgets for the holiday season

by Amy Scott and Richard Cunningham
Dec 21, 2021
Many Americans are in better financial condition this year but remain cautious, says Wall Street Journal reporter Veronica Dagher.
For many Americans during the holidays this year, there can be a disconnect between how they are doing financially and how they feel about the economy or how freely they spend.
Mario Tama via Getty Images
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Unlike last year, holiday shipping's running pretty smoothly — at least, so far

by Savannah Maher
Dec 13, 2021
Gift-givers seem to be paying attention to messages urging them to ship early.
USPS and private shipping companies appear to be handling holiday shipping better than last year. Above, a FedEx worker makes deliveries in New York City.
Spencer Platt via Getty Images
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What makes Christmas music so lucrative?

by Katherine Wiles
Dec 23, 2020
The Christmas music industry churns out money-making covers every year, but it’s not so easy to pen a new classic.
Queen Of Christmas, Mariah Carey performs her holiday smash hits at the Beacon Theatre in 2014 in New York City.
Dimitrios Kambouris/Getty Images for Maroon Ent
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Theaters and dance companies scramble to survive this holiday season

by Mikaela Lefrak
Dec 9, 2020
Arts organizations have had to cancel or reimagine their blockbuster holiday shows due to the pandemic.
Faith Lee rehearses the role of Clara in the Maryland Youth Ballet’s 2020 version of “The Nutcracker.”
Courtesy of the Maryland Youth Ballet
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Hackers with a heart? Cyber crooks seek to provide charitable donations

by Scott Tong
Nov 18, 2020
Several cybercrime groups are trying to brand themselves as ethical. But it's hard to know a hacker's actual motivation in any particular case.
Some hackers view themselves as Robin Hood, stealing from the rich and giving to the poor, one expert said.
Thomas Samson/AFP via Getty Images
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Retailers prepare for a surge in online sales this holiday season

by Marielle Segarra
Sep 22, 2020
The thing is, it’s cheaper for retailers when you shop in-store.
A FedEx driver makes deliveries in Manhattan on Sept. 17 in New York City. While consumers have come to expect free shipping, it's costing companies.
Spencer Platt/Getty Images
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