The Consumer Financial Protection Bureau has dumped over 100,000 complaints, in 11 computer languages, for “civic hacking.” Banks complain that it’s not filtered for accurate complaints.

About a year ago a law went into effect called the Plain Writing Act, meant to compel federal agencies into communicating with the public in a more accessible way. Now a nonprofit has come out with its first report card based on the act, and most agencies are not doing very well.