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Swept away by service culture

Feb 12, 2008
Author Alex Frankel wanted to find out what life was like on the other side of the counter. He talks to Scott Jagow about his book, where he shares his experience of joining the working culture of Starbucks, UPS, the Gap and more.
Posted In: Books, Jobs, Retail
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Big record labels can't "Rock On"

Feb 8, 2008
The Internet has transformed the way that we buy music, much to the discontent of record labels. Kai Ryssdal speaks with Dan Kennedy, former Atlantic Records employee and author of the new book "Rock On," about why the culture of big record labels isn't friendly toward new technology.
Posted In: Books, Entertainment, Jobs
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How many countries are in your jeans?

Jan 29, 2008
Your blue jeans may be a good indicator of just how global the economy is. Rachel Louise Snyder follows tells the story of a pair of pants in the global marketplace in her book "Fugitive Denim." She talks with Kai Ryssdal.
Posted In: Books, Retail
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The essential job of a leader

Jan 22, 2008
How do you learn to lead in the world of high-stakes corporate affairs? Author Warren Bennis says it all comes down to one thing: Good judgment. He talks with Kai Ryssdal about his new book.
Posted In: Books
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Don't let sneaky hidden fees 'getcha'

Jan 4, 2008
Smart consumers know it's important to pay attention to the details. But sometimes the details are so well-hidden, you can't figure anything out. Author Bob Sullivan talks about sneaky hidden fees with Tess Vigeland.
Posted In: Books
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Putting in a great encore performance

Jan 4, 2008
More of us are finding out we either can't afford to stop working for retirement or don't really want to. So what happens next? Tess Vigeland talks to Marc Freedman, who wrote a book about working through the "second half" of life.
Posted In: Books, Jobs
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Turning good works into good business

Dec 24, 2007
A community of Cistercian monks in Wisconsin has developed a Web business reselling ink and toner cartridges for printers at a discount. Sarah Caniglia wrote a book about her experiences helping the "laser monks" run their website. She talks with host Amy Scott.
Posted In: Books, Charity, Entrepreneurship
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'The Squandering of America'

Dec 21, 2007
Author Robert Kuttner says lawmakers on both sides of the aisle need to answer for the latest hiccup in our economy. His new book, "The Squandering of America" looks at how the failure of our politics undermines our prosperity. He talks with Kai Ryssdal.
Posted In: Books, Economy
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Wise investing or just chancing it?

Dec 7, 2007
Does it take luck or skill to make money in the markets? Lisa Napoli explores financial chance versus ability with engineer Stan Mazor, co-inventor of the first silicon chip and author of the book "Stock Market Gambling."
Posted In: Books, Wall Street
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How to make it smell like a sale

Nov 22, 2007
Retailers know consumers can't negotiate with their nose when it finds something it likes. Lisa Napoli talks to Rachel Herz, author of "The Scent of Desire," about how some stores are using smell to seal the deal.
Posted In: Books, Retail

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