Payday lenders circumvented state laws by moving online, and in the process big banks became enablers (and potentially profited) from payday lending. Now Chase is making changes to protect its customers from payday lenders. Will other banks follow?

Five years after the financial crisis and banks are still "too big to fail."

Bank of America had the worst score for customer satisfaction compared with its national rivals. As a group, they all lagged behind credit unions and regional banks.

Many of Wall Street's biggest banks are beating profit expectations as the mortgage business comes back.