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Apple's 'genius' manual for customer service

Aug 30, 2012
A training manual for Apple's "Genius Bar" obtained by Gizmodo reveals a real-world orientation: customer service.
Posted In: apple, customer service

What the Apple-Samsung verdict means for your apps

Aug 28, 2012
How the jury's decision in the patent infringement case could change things for app developers.
Posted In: apple, samsung, apps, drobox, two step, computer security

Apple-Samsung ruling resonates hard in South Korea

Aug 27, 2012
The court ruling that Samsung infringed on Apple patents has complicated fallout in South Korea, where Samsung's success has been very much a part of the national identity.
Posted In: South Korea, apple, samsung, patents, patent wars

PODCAST: Republicans consider the gold standard, Hertz to buy Dollar Thrifty

Aug 27, 2012
Among our main stories today are the wrap-up of earnings season, the potential fallout from the recent Apple vs. Samsung patent decision and the popularity of 3D movies in China.
Posted In: apple, gold standard, Europe

Apple vs Samsung verdict could change smartphone landscape

Aug 27, 2012
Should we get ready for circular cellphones? On Friday a jury in Silicon Valley ruled Samsung's smartphones violate Apple patents for a number of pretty basic elements.
Posted In: apple, samsung, patent wars

Apple vs Samsung verdict is a big win for Microsoft

Aug 27, 2012
Microsoft has been trying to compete in the smartphone market for years. With the recent Apple vs. Samsung patent verdict, Microsoft may be able to point out the hidden costs of Android.
Posted In: patent wars, apple, samsung, Microsoft

What the Apple-Samsung ruling means for you

Aug 26, 2012
Apple's win over Samsung could mean big changes for the smartphone and tablet markets.
Posted In: apple, samsung, patents, smartphones, tablets

Verdict: Samsung infringed on Apple patents

Aug 24, 2012
A California jury has reached a decision in the nearly month-long trial between the two tech giants.
Posted In: samsung, apple

PODCAST: Lance Armstrong loses his medals, South Korean court rules in Apple vs Samsung

Aug 24, 2012
Will the "Lance" brand survive? Usually August means panic on the stock market, but this year we've seen the S&P 500 hit a four-year high and Apple stock rocket to over $670 a share. Have we bucked the trend? And an analyst has a model that predicts an Obama victory in November.
Posted In: lance armstrong, apple, Wall Street

South Korean court gives split decision in Apple vs Samsung

Aug 24, 2012
Here in California, a jury enters a third day of deliberations in the smartphone and tablet copyright battle between Apple and Samsung. But today in South Korea, a court facing the some of the same questions issued its ruling.
Posted In: samsung, apple, patent wars

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