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Do merging airlines actually mean better customer service?

Apr 8, 2013
A new report says airlines scored their second best performance rankings in 23 years. Find out how that happened when airline mergers were supposed to make customer service worse.
Posted In: airline industry, customer service, Airlines
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Airline mergers: Which aircraft maker wins?

Mar 27, 2013
Like any new couple, the American-US Airways merged airline will eventually have to decide things like, which new planes to buy -- and that can get complicated.
Posted In: American Airlines, Airlines, US Airways, mergers
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Luggage Check: Increased travel boosts luggage industry

Mar 19, 2013
Travel is up, and so are purchases of new suitcases.
Posted In: Travel luggage, Travel, Airlines
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Better radar, tracking systems lead to safest air travel since 1945

Feb 12, 2013
Today marks four years to the day since the last fatal crash of a commercial airliner in the U.S. In addition, the New York Times points out that last year was the safest for global air travel since 1945.
Posted In: Airlines, safety, Tech
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Airlines react to Northeast storm, thousands of flights cancelled

Feb 8, 2013
The nation’s airlines are slashing flights by the minute in anticipation of Northeast’s winter weather. United, which has a hub at Newark Liberty International, led the cancellation race; Delta was second.
Posted In: Airlines, weather
4

CEO Ben Baldanza on how Spirit Airlines does things differently

Jan 22, 2013
One of South Florida's top business leaders runs one of the country's cheapest airlines.
Posted In: Spirit Airlines, Airlines, ceo
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Airlines make more money by offering fewer seats

Jan 21, 2013
Airlines to turn profit offering fewer -- but fuller -- flights.
Posted In: Airlines, Delta, airline prices
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Safety concerns but 787 Dreamliner is technological leap

Jan 11, 2013
With fires and fuel leaks affecting Boeing's new commercial jet, safety questions have arisen, but some aviation experts say glitches are a necessary part of airline innovation.
Posted In: Airlines, Boeing, Dreamliner 787
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Where did the year's first airfare hike go?

Jan 9, 2013
The airlines try, but they can't always make fare increases stick.
Posted In: Airlines, airfares, united, southwest, Delta
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Delta swamped with flight attendant applicants

Dec 24, 2012
Delta has at least 22,000 applicants for 400 flight attendant openings. Flying may have lost its glamour, but a job in the skies has other benefits.
Posted In: Airlines, Jobs, Delta

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