Nov 19, 2014 The cruise company wants the public’s help through social media.
Nov 3, 2014 The industry was hurt by the recession and a series of disasters at sea.
Oct 12, 2015 Customer service from the cable company is a classic joke, and that's not funny.
Feb 21, 2014 Stuck on hold with customer service? Have this gameplan, first.
Feb 13, 2014 Turning a 50-year-old cable provider into an internet and content company.
Aug 20, 2013 Alaska is the first state to crack down on so-called 'port lecturers' who try to steer cruise ship passengers to shop in specific stores on ports of call.
Aug 9, 2013 Sometimes it pays to use Facebook or Twitter to get effective customer service. Tips on how to get the results you want.
Jun 25, 2013 Carnival relieves its longtime CEO of his CEO-ship. Overall the company, which includes several lines, is making a profit. Carnival Cruise, which has had all the mishaps, is suffering.
Jun 13, 2013 Carnival's sullied cruise ship Triumph relaunches today. Can the ship bounce back after its public relations disaster earlier this year?