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Verizon announces new fee for some customers
Nancy Marshall-Genzer Dec 30, 2011
A new fee will be hitting some Verizon users paying monthly bills with a credit card. That decision has already caused a bit of consumer backlash.
Verizon explains itself after 3rd outage on 4G network
John Moe Dec 30, 2011
You can't hear them now.
Why Verizon's introduced a new $2 fee
Nancy Marshall-Genzer Dec 30, 2011
The new $2 fee could end up hurting those customers the most who can least afford it.
Verizon reversal caps the year of the fee
Stacey Vanek Smith Dec 30, 2011
2011 goes down in history as the year businesses pushed too far on fees.
When customers push back on fees
Eve Troeh Dec 30, 2011
Verizon's had its "B of A moment," reversing on its decision to add a new fee after customers retaliated.
What mattered most in technology in 2011
John Moe Dec 30, 2011
Sorting out a busy year, from Steve Jobs to the Arab Spring to Internet security to the 'kill switch.'
Verizon's deal with cable companies raises big questions
John Moe Dec 27, 2011
The Department of Justice is now investigating.
Those Verizon deals with cable companies are drawing investigations
John Moe Dec 22, 2011
Did Verizon pre-emptively crush competition?
