Janell Burley Hofmann
May 2, 2013 What is appropriate language to use online and in everyday life? Janell Burley Hofmann, a mother of five who helps us figure out how to behave with technology, shares her advice.
Apr 18, 2013 American lost access to its computer system yesterday and had to ground hundreds of flights. Maybe it's time for the industry to hit the update button.
Apr 17, 2013 Computer glitches can be frustrating, but what about when they keep an entire airline company from taking off? That’s what happened yesterday, when American Airlines had to cancel over 400 flights.
Apr 16, 2013 A computer glitch and an Excel mistake each made today's news.
Mar 27, 2013 Like any new couple, the American-US Airways merged airline will eventually have to decide things like, which new planes to buy -- and that can get complicated.
Feb 18, 2013 Multibillion-dollar deals involving Dell, American Airlines and Heinz may portend another boom in giant mergers and buyouts. But historians warn most mergers go bust.
Feb 14, 2013 Robert Isom, the COO of US Airways and John Snook, the Senior Vice Presdeint of Customer Service at American Airlines share their thoughts on the challenges of the coming merger and their hopes for the future airline.
Feb 14, 2013 Investors are digesting a mega airlines merger and major ketchup acquisition this morning. Is the activity a coincidence or part of a larger trend?
Feb 14, 2013 American Airlines and US Airways have officially announced their long-suspected merger. Together the companies will become the largest airline in the world, but the consolidation process won’t be without its challenges.