Apr 4, 2012 The daily deals website Groupon is being sued by a shareholder who says the company misled investors about its finances. Last week Groupon revised its fourth quarter earnings saying it failed to set aside enough money for customer refunds.
Heidi N. Moore
Apr 2, 2012 Discount coupon site Groupon has hit another accounting rough patch. This time, investors are taking notice.
Mar 30, 2012 Commentator Frances Frei says automation needs to improve the customer experience, not frustrate it.
Mar 27, 2012 Retail is getting more and more "robotified," and where it's most evident is the self checkout kiosks at supermarkets. Retail clerks are finding themselves displaced by the machines.
Stacey Vanek Smith
Mar 27, 2012 The father of what we know as the mass-produced skateboard passed away at age 81. How has the industry grown since he first began to churn out boards?
Mar 15, 2012 Diane Von Furstenberg creates a collection for GapKids in a move to build its brand among shoppers in training.
Mar 13, 2012 The top policy makers at the Federal Reserve are holding a meeting today in Washington to decide what to do next when it comes to monetary policy. Will they shift their focus now that we have signs of economic recovery?
Feb 24, 2012 Taking its cue from grocery stores and drug stores, Bloomingdale's will offer a loyalty card that is not tied to a store credit card. The cards go to shoppers, but the department store chain may reap the biggest rewards.
Feb 23, 2012 This week we're finding out how department stores have been faring. Macy's and Saks are in good shape; today, Kohl's says its yearly sales rose. Department stores can tell us a lot about the health of the economy -- at least part of it.