Aug 30, 2012 A training manual for Apple's "Genius Bar" obtained by Gizmodo reveals a real-world orientation: customer service.
Aug 29, 2012 United’s technical team is scrambling to solve the computer problems that caused long lines of angry people. United has struggled with this since acquiring Continental in 2010.
Aug 23, 2012 What do you consider the most important factor when purchasing an airline ticket? Carrier? Leg room? Price? Time? Other? Let us know.
Aug 23, 2012 Slimmer seats on some planes may bring bigger profits for airlines like United. But they will likely mean less comfort for passengers.
Jul 30, 2012 Near Boeing's Charleston, S.C., assembly plant on Saturday, something got sucked into a 787 Dreamliner's engine and sparked a grass fire on the runway. It's just another problem that's faced the Dreamliner line of planes recently.
Jul 27, 2012 If you are one of the brave souls traveling this summer you've surely noticed that airfares are soaring. And most of the major airlines are reporting healthy profits.
Jul 13, 2012 The biggest event of the year for airline makers like Airbus and Boeing is wrapping up outside of London. And at this year's Farnborough Air Show, the companies have announced orders worth more than $50 billion. Sounds like a good thing for the industry -- and the economy.
Jul 2, 2012 The European airplane maker plans to build its first U.S. assembly plant in Alabama. Why and what does this mean for rival Boeing?
Jun 14, 2012 Companies that offer higher wages for employees and more money for training turn out to be more profitable.