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Now Playing: 06-21-13 Marketplace Money

Things are heating up. And we're not just talking about the official start of summer.  A lot of our listeners are hot under the collar about negative customer service experiences they've had.  The L.A. Times' David Lazarus helps them assert their consumer rights and answers questions about how to achieve customer satisfaction.  Plus, we'll look at the hot stuff that came out of the Federal Reserve's meeting this week.  Here's a hint: interest rates are on the rise along with the temperature.  Also, summer is camp time for a lot of kids, but not everyone can afford it. We'll discuss how to get a good deal on a great camp. And we explore the challenge of finding first-time summer jobs and internships for today's teens looking to gain work experience.