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Now Playing: 04-13-12 Marketplace

Google splits its stock, which lowers the price to buy in but also limits the power of many shareholders. Commentator Randall Kenneth Jones explains why the term "professional courtesy" has never been more vital to business. This year's warm winter has many farmers scratching their heads about when to harvest in order to get the best-quality greens. We hear about how technology may in fact help save the printed page. And Kai Ryssdal talks to author Olivia Cabane about his level of charisma and about how charisma and charm applies to business.