Why is Craigslist so weird?

Craigslist CEO Jim Buckmaster

Iconic Internet company Craigslist is a strange beast: The founder of the simple, text-based online classified site spends a great deal of his time as a customer service rep reading ad submissions and responding to complaints; the company refuses to adopt new features that most users expect from other sites; and Craigslist intentionally limits its profitability by charging for only a few kinds of classified ads.

Guest: Gary Wolf, Wired

Comments

I agree to American Public Media's Terms and Conditions.
With Generous Support From...