Now Playing: 11-05-13 Marketplace - How to helpout

Google launches its new video-conferencing advice and how-to service, called Google Helpouts. What calculation did Google make in deciding there’s money to be made connecting users to real people via video for advice? Also, the Department of Justice is talking with American Airlines and US Airways about possibly lifting their anti-trust action against the airlines’ merger if they make concessions on slots at airports. And finally, the case of one 300-pound NFL player bullying another raises the question of why so many workplaces of all kinds tolerate bullying and hazing in their work forces.