'Tis the season for retailers to tighten generous return policies. REI no longer allows customers to return products after years of use -- and today we're learning that Bloomingdale’s is trying to halt clothing returns from customers who wear the clothes and then take them back. Liberal return policies were designed to build customer loyalty; are they now costing the companies? You can hear that story this evening. In the meantime, we want to hear from you: What's the most shameful or embarassing return you've ever made? Have you worn a dress to a wedding and then returned it? Have you broken some gear and then tried to get a refund? Share your story with us on our Facebook page.
Also, have you tossed out milk, cereal or canned vegetables because of their expiration date? What you probably didn't know is that not all expiration dates are the same: The sell-by date is for the store, for stock rotation. The use-by date is for us consumers, but it just tells us when a product is at its peak. We don’t realize we can eat stuff after the use-by date, and not get sick.